Shipping policy

We are unable to make modifications or cancellations once your order has shipped.
Approved cancellations are processed in line with our Return Refund Policy.

Order Tracking

After your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and link.

Please allow 24–48 hours for the tracking details to update once your shipment has been handed to the courier.

Lost or Delayed Packages

Don't worry if your order is late or you think it may get lost; we're here to help.

Please contact us at support@gorvii.com, and our team will look into your shipment right away to help find your package or a suitable resolution.

Incorrect Shipping Address

Please double-check your shipping information before submitting your order.
gorvii will not be responsible for deliveries sent to incorrect or incomplete addresses.
If you need to make corrections, please contact us before your order ships at support@gorvii.com.
Please note: Address changes after the processing of admission has started may incur additional charges.
Estimated Shipping Timelines

Stage Timeframe operational days

Order Processing1–2 Business Days Monday–Friday

Transit / Delivery 7–10 Business Days Monday–Friday

Total Estimated Delivery 8–12 Business Days Monday–Friday Order Cut - Off Time ;4:00 PM (GMT-05:00) EST New York time.

Contact Us

We’re always here to help! For quick support or any questions about your order, reach out to our GORVII Customer Care Team. We’re committed to providing a smooth and reliable shopping experience.

Business Address: 3571 West Montague Avenue, Syracuse, New York 13204, United States
Business Phone: +1 (212) 807-5696

Business Email: support@gorvii.com